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We're at I-65 at Exit 46. Just Mapquest it, but I bet we are less than a 30 min Ride from your house!
Our store is open 7 Days a Week!!!!! You gotta come to Exit 46 on I-65 to see this place. Or visit us on the Web 24/7.
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To add a testimonial of your own, submit it on the Customer Survey page.
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"I have been to several other dealerships around the southeast and I believe that Columbia HD had the most friendly and personable staff of any dealership I've been to. I got a great deal and a great bike. Rob is awesome!!"
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By: Derek toney, AL
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"We drove down to Tenn. nice trip overall. People were nice, The dealer service was great! For what i had down, i got the best deal on a 2011 electra glide at Columbia. i had done my research for over a year, they saved me thousands, no bull. i love the bike. i recommend anyone go there for the best deal on a used bike, Jerald and Evelyn Terry. Scottsburg, In.
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By: Jerald Scottsburg,, KS
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"After researching the Internet of all of the area HD shops. Comparing prices. Checking selections. It was only a matter of driving to Columbia HD to see um up close. Our salesman Rob was very informed. My wife and I chose an o9 Ultra and couldn't be happier with it. I highly recommend visiting and maybe you will feel the same. Thanks again Rob and Columbia HD!!!!"
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By: Edward Lexington, TN
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"Rob Ruzicka and Ronnie (not sure of last name) were the best guys to deal with. Rob was not pushy, but rather clear, honest, and easy to reach and ask questions to. The transaction was super smoothe and walked me through the process and even helped out with my customizing questions. Very impressed and happy!"
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By: Steven San Jose, CA
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"Went to couple other HD stores. Had the best service with HD of Columbia. Wanna say thank you.. "
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By: Kenneth lewisburg, TN
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"These folks are the absoulte bomb I delt with a couple different people that were helping each other work the deal but every one and I mean everyone was down to earth no bs.
They were professional and worked very hard to get me exactly what I ask for for the beginning. I will say this They beat another dealer who was very close by. When I say they beat them I mean they beat them BAD by thousands. The first time without haggle They came back exactly where I ask them to. MILEAGE may vary but give them a try before you buy anywhere else. I cant say enough about these folks THEY ARE AWESOME"
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By: gary nashville , TN
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" We had been thinking about buying a bagger this year. The 03' Softtail we have is a beautiful bike but kinda hard on Momma after a long day riding. When we take off for a ride we generally put some mile in. I had been looking at every dealer within a 150 mile radius of home, made a few calls, and had been to a few looking around but just wasn't finding anything that did it for me. I saw a pretty nice bike on your website that did catch my eye but we live a pretty good ways from Columbia and I doubted the bike would be there if we drove down. As it turned out that weekend we had to take a weekend road trip to Knoxville and decided to drop in on the folks at HD Columbia on the way.
When we walked in the door we were greeted by the man at the front door and asked if there was anything he could do for us. I told him about the bike I had seen and he called Rob Ruzicka over to talk to us. I repeated the story to Rob and he said the bike sold that morning but said he had an idea of what we were thinking about and asked if I would like to look at a bike he had that was a little nicer than the one I saw on the web at about the same price. I thought yeah sure but decided to look at it anyway. We walked back in the used bike showroom and he pushed it out and I started looking at the options it had on it and thought there ain't no way!! I started adding things up and Rob started pointing things out. I finally asked how much and was very surprised when he told me. It was within the range we had been talking about. It was a little chilly out and I was dressed for a car trip but I took it for a spin and was in love! I told him we had business in K'town the next day and I would have to think about it and off we went. We talked about it on the drive and finally decided that if we bought another bike and put the options on it we wanted we would be basically creating the same bike so we decided to go for it!
Now we knew that we hadn't put any hold money on it and we were taking a chance, but if it was meant to be the bike would be there when we made it back to Columbia the next day. Things in Knoxville took a lot longer than we had planned and it was late when we got back. Rob saw us come in the door, came over and greeted us, said the bike was still there and asked what we thought. I told him I wanted to look at it one more time and we headed that way. As we walked in the door another guy was standing there looking at the bike. I about died..lol His salesman asked him what he thought of it and he said he really liked it. I looked at Rob and he looked at me and I told him I wanted it. He headed for the sales office and I walked over to the customer lounge where my wife was. A minute later Rob and the other salesman came out of the office and he told the other customer the bike had already sold. He shrugged his shoulders and said they had several more that he liked and away they went. I hope he bought one there. They did have a lot of very nice bikes.
Well we did the paperwork. Spent more time talking about life with Rob than anything. It was too cold and too late to ride it home that night so we drove back down the following Friday and got it. We spent a lot more time talking to Rob about bikes, life, and his new grandbaby that was due soon. If you have had the pleasure of meeting him you would never believe he is now a grandpa. I know that he is because Rob wasn't just our salesman, he is now a friend and we keep in contact by phone, text and social media. I can say we had a great experience with HD Columbia and Rob and look forward to riding our Glide back down to see him/them as soon as weather permits.
Thanks guys and gals for a great experience!! Steve and Bobbi"
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By: Anonymous Smithland, KY
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"Rob Rocks!!! I've never had such a great experience with a salesperson. He just drove an hour out of his way to bring paperwork to us to sign so accessories could be ordered for installment on our newly purchased bike next week. Thank you so much for your dedicated help and service and for being as available as you were! The constant communication you gave kept us in the loop the entire time. You better believe we'll be back and will send many referrals to you. "
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By: Anonymous White House, TN
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"BOUGHT A USED TRIGLIDE .THEIR USED MC'S ARE EVERYTHING THEY SAY IN THEIR VIDEO. I BOUGHT MY TRIKE SIGHT UNSEEN. PURCHASE OF MY TRIKE WAS SO SMOOTH THRU THE PHONE,AND MAIL SERVICE AND WITH TERRY DARNELLS HELP AND STAFF. I HIRED ALLIED VAN LINES TO PICK UP MY BIKE IN TN. AND SHIP UP TO NH.[ WHICH I HIGHLY RECOMMEND] THIS TRIKE ARRIVED TO ME IN NEAR NEW CONDITION. AND I COULDNT BEAT THIS PRICE EVEN WITH SHIPPING SAVED ALOT ..THANKS FOR HELPING MAKE MY DREAMS COME TRUE.......CHECK OUT THEIR BIKES YOU WONT REGRET IT SHERYL ........"
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By: SHERYL PELHAM, NH
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"December 12, 2012
Dear Columbia Harley Davidson,
First off let me state that In my 40 plus years of life, I can count on one hand the number of times I have made the effort to go beyond a simple verbal thank you for exemplary service and express my gratitude in a letter. I can’t remember the last time.
I was traveling through Tennessee during the first week of December and taking advantage of the warm weather and the beautiful Tennessee scenery. My destination happened to be Columbia, so naturally I stopped in to check out the shop. By the way, I am still trying very hard to get my brother to purchase from the used Road King inventory, as there are many bikes that fit his parameters, but I alas, digress on that tangent topic. Anyway . . . .
Upon leaving Columbia, a few days later, to head back to Virginia I had my rear tire go out on me. I called Columbia HD from the side of the road, as I was not far. Lenny came and got me off the side of the road and took me back to the shop. Not having a lot of miles under me, Lenny gave me some great information during the ride back. Thank you Lenny, I appreciate all of your insightfulness!! After we got back to the shop Ronnie and the rest of the service team took such great care of me that I felt as though I was their only customer for that day and a half that it took to get my bike right. While there it became obvious that I was going to miss my good weather window, so Robin was also of great assistance in helping me with a rain suit and gloves for myself and gift boots for my nephew. Thank you Robin!! My nephew got to use his new boots a couple days after I got back, and he loves them! Rob in sales gave me the used inventory tour and answered all my questions as I relayed the deals to my brother. Thanks Rob!! Still working on him to buy before the end of the year.
I realize that service departments have other customers and plenty to do, but it seemed as though I was given priority. Having never been broken down on the road, all I have as a reference are the stories that I have heard from other riders. Well, this is a story of such superior service that I will repeat it whenever the opportunity arises.
Whomever the owner of Columbia Harley Davidson is, they are extremely fortunate to have an exceptional crew working for them. Kind, professional, friendly, and prompt care was rendered to me at all times. Thank you and I hope to cross paths with Columbia HD again!
Peace, Love, Rock and Roll!
Mark Billups
Richmond, Virginia
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By: Mark Richmond, VA
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"Great service ..........Great deal.............."
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By: Frank madison, AL
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"Rob you are the best. My wife bought a new 2012 FLD Switchbacl from Rob and he went above and be on to get us the deal we wanted. You are the best. So if you want a good salesman and a dealer that works hard and goes out of their way to do the best they can. Rob and Columbia Harley Davidson is where it is at. Again thank you Rob, from my wife and I. See you soon, and happy scootering."
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By: Jim Mt Pleasant, TN
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"Just wanted to thank everyone (especially Brooks Quigley, my salesman) for the most thoroughly enjoyable buying experience I've had from a Harley dealership. My new 2012 Sportster Superlow was available immediately and at a great price. Everyone went out of their way to make me feel welcome and did a great job getting and installing my accessories before I picked up the bike. I couldn't ask for better service and I will definately use Columbia Harley-Davidson for all my future needs for my motorcycles."
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By: Deborah Harvest, AL
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"Got my dream bike. Rob did a great job. Rob made feel like part of the family not just another sale. Other sales people should take lessons from the staff here. I was in the store many times over a long period of time and no one ever tried to pressure me into a sale. Rob always had time for questions or just to talk. When it came time he spent time explaining every detail to my wife. He pointed out good points and bad points on all the models not just the one i was intrested in. I'll definatly keep my buisness at COLUMBIA. Rob turned what could have been a good expierience into a great expierience."
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By: Tim Hoenwald , TN
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"I Found my dream bike through the website and filled out the section to get a quote and pre-qualify for a loan on Sunday afternoon and Tuesday morning I came in to pick up my bike. Rob was so very helpful on the phone and then he insisted he come in on his day off to be there for the delivery! That is customer service, thanks again Rob.
Sincerely, Bruce"
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By: Bruce Spring Hill, TN
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"This was my first Harley Davidson and Rob made the experience great. He went over everything on my new 2012 Switchback and even offered to drive it home. I could not have asked for a better sales person and experience. I will come back to the Harely Davidson of Columbia so they can put my girlfriend on a Sportster"
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By: Willie Spring Hill, TN
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"From buying a t shirt to actually buying a bike from them hands down the best Harley dealership experience ever! From Ronnie and the service desk, Rob at sells (master at his craft) to the owner Rick, everyone made me feel like I was truly part of there family. Which is how it should be! Thanks again for my awesome road glide absolutely loving it!"
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By: jon hazel green, AL
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"I was searching CycleTrader looking for a Scarlet Red Street Glide when I came across Harley Davidson of Columbia. They had a 2010 model that was exactly what I was looking for. At the show room,Rob the salesman, met us at the door and I discussed the model I had seen on-line. He showed me to it. Right beside the model I was looking at was a 2010 in Red Hot Sunglo with substantially less mileage and more accessories already installed for marginally more money. It was a no-brainer, I swapped to that model. Rob was very helpful and informative and not at all pushy with either steering me to a more expesnsive model from what I was originally looking for or what accessories to purchase. He made me feel like a friend versus a clent throughout the whole purchase. He is the type salesman everyone would like to deal with. The only subtractor from the whole exerience was the salesmanager who came off as a gruff non-customer friendly person. That may be a misconception, but it was perception both I and my girlfriend both had. Overall, though Rob was great, Steve in parts was very helpful, and the purchase has been excellent. As a swith from sport bikes and one week into ownership and 1500 miles later, I really like my first HD."
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By: Robert Chattanooga, TN
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"Rode down from NY with my wife and a friend. The friend has a brand new Road Glide and I have a 90th Anniversary Edition FLTHCU. My bike was riding A BIT rough by the time we made it down to Columbia. We brought the bikes in for a quick service.
After they were done in a day, my ride ran like it was practically new. Thanks guys for treating the girl well, got home safe and sound due to your skill. Can't wait to ride down again!!!
Thanks Again,
Gerry"
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By: Gerry Lake Ronkonkoma, NY
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"My husband and I were kinda just looking around for a couple of Harleys. We went to another dealership a few miles further up the road from where we live. Well lets just say that the one to the North of us was way to expensive. When we were on our way back home, I suggested that we drop in at the Columbia Harley Davidson dealer and just check it out. That was the best decision we ever made. Rob Ruzicka greeted us and we were made to feel as if we were part of a family right away. I can never say enough good things about Rob. He was so very helpful. My husband had ridden some many years ago but I had never ridden at all. Rob helped us to get signed up for riding classes so that I can learn to ride and Tommy can get refreshed on his skills. He helped us to contact our bank that we wanted to use. He helped us to make a dream come true. We have been back out there just about each day since we bought our bikes and we have been greeted each time with a smile and a very helpful environment. Robbie helped us to find helmets that would fit and I got riding boots. Columbia Harley Davidson is such a great place to buy whatever you are looking for in a ride. Rob you are the best. We will definitely recommend HD of Columbia to anyone. I also need to mention that we bought 2 HD cycles for about 7 thousand dollars less than the other dealership we went to wanted for them. Thanks again Rob for making us part of your family and for the great deals."
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By: Tommy and Ronda Columbia, TN
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"I just purchased a 2008
ultra Classic today from Columbia HD.I will refer everyone I know to this dealership. I've been riding for years and been to 100's of dealers around the country and they are One of the best. Rob was my salesman and he handled me and my wife with unconditional courtesy and respect. That and the extremely low prices they have.They're getting it done and doing it right.A+"
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By: Dave Gallatin, TN
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"I purchased a 2012 Street Glide from your dealership on Friday. Rob Ruzicka was my salesperson and I just wanted to say thanks to him and everyone i dealt with during the purchase and delivery of the bike. Rob took the time to go over the features on the bike and even set my radio station presets. Thanks again, I'm enjoying the new ride!"
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By: Michael Lebanon, TN
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"i purchased my harley on april 9th, my salesman(rob)great, i cant say emugh about these guys, my i felt like i was being welcomed into a family(unlike other dealers)rob was great took time out to show me all the features of my bike, my main man was(julio)when i picked my bike up for the first time it was deatailed to the fullest, thank julio for the great job u did on my bike, the finance manager was great also, and las but not least, my main(ronnie)best harley parts dealer in know, very helpful, thanks to all u guys for the greates shopping experience ive had in a long tim. if ur looking for a bike better go see these guys.(cause i will defenitley be back)."
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By: antonio goodlettsville, TN
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"Rob Ruzicka was our sale rep. (Outstanding Saleman) and we are very happy with our experience and journey with Columbia Harley Davidson. You will be seeing us more often and we will bring more Alabamians with us.
I would like to see more assessories on the floor."
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By: James and Diane Moulton, AL
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"Very courteous, was worth the 750 mile trip. Great prices, hard to beat"
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By: Anonymous Lebanon, PA
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"Love Love Love this dealership. I came up there with a friend to buy his motorcycle, got the fever and came back and bought one. I had never ridden a motorcycle in my whole life so I took the training course, got my license, and bought my motorcycle within a two week time. Another great thing is Dave Spring is GREAT. I will buy all of my Harleys from him. Thanks for the great experience."
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By: tammy adamsville, TN
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"Rob Ruzicka was my salesman and I felt very comfortable with him. He seemed to be genuine as well as very knowledgeable. I ended up buying a 2011 Heritage Softtail Classic. I haven't even ridden it yet. I had to go out of town for work. I am adding several thousand dollars of upgrades while it's waiting for me to pick up. Rob and Stephen Woods laid out several options of upgrades for me to choose from. I am excited to get home in a couple of weeks and pick up my finished bad ass bike and start riding..... Thanks again to Rob and the folks at HD of Columbia, tn.. "
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By: Bob Spring Hill, TN
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"My 2012 Tri Glide is a dream come true. I worked with Robbie and he was wonderful as a salesman but also as really nice person. would send all my friends to him."
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By: Patricia Ardmore, AL
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"I searched for a reasonably priced bike and happened upon this dealer on u tube. The video impressed me so I gave em a call after browsing through the dealerships bikes. I contacted Terry and he patiently explained every detail of each bike I asked about. The next weekend I drove from Chi-Town bought the bike had accessories added and returned the next week and trailered it back. The service was excellent most of all the price was right."
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By: Lorato Chicago, IL
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"Last August I stopped by HD Columbia looking to purchase a Bike after 15 years of exile from the sport. Unassured if I would like a cruiser or touring style motorcycle. My experience was strictly aboard sport bikes 15 years ago. Rob approached me after several minutes of me wondering around looking lost. I explained that I was wanting to come back in the sport but was weary of purchasing a 15-19K dollar cruiser or touring bike. Rob showed me many different bikes from sporsters to full touring. I wore him out with question he never left my side. After many discussions I had decided on a softtail, Rob had me preapproved in minutes. I guess he sensed my still weariness and I qoute " John go home tonight sleep on it come back tomorrow only if you are comfortable with your choice". Well the next morning I returned convinced I knew what I wanted. Wrong!!! My wife had came along and as Rob and I was getting the paperwork started my wife said honey look at this bike: it was a Yamaha Roadstar for half the price of the Harley I was fixing to purchase. Rob came over and quickly said it's metric ( BIG SIN) in the Harley World I soon found out!! But Rob told me he would rather sell me that Metric than me buy a expensive HD if I was unassured I was going to enjoy the sport again. I bought the Yamaha, Rob made all the changes to the paper work and off I went. Very Pleased, I know he had lost commission but he never once pressured me. It's been 8 months and I have stopped by numerous times at HD Columbia, Rob meets me every time chats with and answers all my silly questions. Today I just purchased my first HD Road Glide. Rob that was all you MAN!!! Rob spent many hours over the last 8 months educating me on HD's. I could have not purchased a better Motorcycle. It lives up to everything Rob has told me. The exact ride I was looking for!!! I know there is several salesman there but Rob is the one I would recommend to anyone wanting to buy a Bike. It's not the money he is concerned about it's the sport. I would also like to commend Robbie terrific woman she can suit you up nicely and not get into your wallet to deep and the service department was excellent. If you really want that family feeling and no pressure buying you need to get your Butt down to HD-Columbia, TN."
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By: John lewisburg, TN
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"Buying from your dealership was wonderful experiance. Rob Ruzicka was a great salesman he made us feel right at home. He also went out of his way to help me with my purchase by coming into work on his day off to deal with me."
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By: Jeremy Pulaski, TN
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"Rob worked with me for several months, waiting until I was ready to buy. He was respectful and very knowledgable and patient during the whole process. I'm local and made several trips to Columbia HD before settling on a 2003 softail deuce. The whole ecperience was great, and when I buy another Harley, it will be from Columbia HD. Thanks
Rob! This is a dream bike. Marshall Evans "
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By: Marshall Santa Fe, TN
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"Bought a 2007 Deluxe Soft-tail for my boyfriend. Was searching for about three weeks and came across your store. Best price for a great bike. Also did an upgrade to the pipes we wanted that are smokin!!! Rob and Steve you're the best!!!"
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By: Anonymous Greenville, SC
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"Saw my "Dream Bike" on this website and called to find out more info. Terry went over the bike with me on the phone detailing every little mark. These guys made my 300 mile trip well worth the ride.! The price, the bike and the customer service, everything about this place was right! If I ever decide to purchase another bike I will only buy from this Harley dealer. This was definitely the easiest and best major transaction I've ever experienced. You guys are the best!!!!!"
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By: Lashon Atlanta, GA
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"Well the Harley Stable is complete for now. I love the Street Glide Rob sold me. We now have the Trike, Superlow Sporty, and now the Street Glide. I can not tell you guys what an awesome family you have become to us and we appreciate all of you. Rob, Ricky, Bill, Robbie, Steve and Ronnie you all make Juanda and I feel like we a part of your dealership and lives and for that I am truely greatful. HD of Columbia is the best Harley dealership in the world because of the people who own it and work there. What a great family. Thanks to you all. Roger and Juanda."
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By: Roger Lobelville, TN
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"bought our 1st trike [5th Hog overall] this past weekend..
the 250 mile ride was more than well worth the difference..
price wise; personnel wise; new friendship wise...
trike pricing was appx $3000-$4000 better than what I could find on line at other dealers and cycletrader..
the whole gang went out of their way to make us feel they appreciated our business..
not to mention the great recommendation on where to eat and
TDGPS.. [Terry Darnell GPS]
if you are in the market for a bike or trike, be sure to take the time to check our Columbia HD's pricing.. you will not be disappointed...
pw"
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By: Paul Batesville, MS
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"I got my first Harley last spring - an 08 Fat Bob - from Rob. He couldnt have been more helpful and personable. I came in wanting a V-Rod but wasn't feeling it after my test ride. I checked out several more bikes but cound't find anything I liked at the right price. Rob put me on the Fat Bob, which I might never have checked out on my own and it's been perfect."
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By: Will McMinnville, TN
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"What a great experience. I had seen what i was looking for on the internet and inquired about the bike. C.J. gave me a call and i said i would be in a few days. upon my arrival C.J. came up and we discussed the bike.
The is my first Harley. I purchased a Street Glide and am ready to go.
C.J. was very helpful. Never pushy. Cut up with me when i gave him a hard time.
Thanks guys! I appreciate the awesome experience and i am sure i will be seeing you again. I will definately send people your way."
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By: Brian Dyersburg, TN
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"My wife and I recently purchased a new trike from your store. CJ and Robbie made this one of the most pleasant experiences we have ever had. CJ was very helpful with the whole process for purchasing the trike, financing options, and answering all of our questions. Robbie was very knowledgeable about our helmets and what we should be looking for in a good fit. These are two exceptional employees and they made us feel right at home through the whole process. Thanks again CJ and Robbie. "
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By: Mark Robin Dickson, TN
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"Bought my first Harley on 1/28/12. It was long overdue and a GREAT experience. CJ was very knowledgeable, funny, and didn't smell! It was a non-pressure environment and therefore an easy sale. I think they'll be seeing a lot of me!!!"
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By: Eddy Franklin, TN
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"This was my first Harley (of my very own) purchase. CJ is awesome!! He's very knowledgable and patiently answered a million questions for me. I bought an '09 Low Rider and absolutely LOVE it! Rick, Terry and Robbie were great to deal with as well. Everyone worked hard to make sure that my experience was a good one. Thanks, y'all!! "
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By: Donna Charlotte, TN
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"Rob was great from beginning to end as was everyone else! Ricky, you have a great crew. See you on the road. GO NAVY!"
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By: Rick MT Juliet, TN
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"My exprence with Columbia HD has been great; in the past I have bought small items. Today I came in to get a tire for my 1996 Fatboy, I was greated by the sale person that should be the sales man of the year!! C J Jackson sold me a 2004 Ultra, he made the deal that I wanted so sweet that I could not refuse. You all should give C J a large raise (maybe a pair of high hill shoes). All kidding aside C J was able to answer all my qestion that I had and was very imformative."
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By: Randy Sheffield, AL
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"Well, another Bike in the Tyner Family. I am kinda short (barely 5 feet) and have sat on a lot of bikes and none seemed to fit me until I sat on a superlow sportster, look I can touch the floor-woo hoo !!! So, we played the dare game and stopped at our favorite place the HD in Columbia, look, there is a pretty one...sat on it and then kept going back and sitting on it. Rob our friend and salesman made me look good on it....gave me confidence that I could ride the HD ( I had a scooter & rebel) so off we went to the principals office and out we came with a very cool bike for ME !!!!!...we love our HD Trike but I love my sportster too and it is sitting in the middle of the living room, too big for under the tree but what a great Christmas present. We adore Ricky-Bill-Robbie and Rob and all the wonderful folks at HD in Columbia. You all are awesome...Have a wonderful Merry Christmas and a GREAT New Year....As always, thanks again for making us part of the HD Columbia Family. "
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By: Juanda Lobelville, TN
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"I stopped in this last summer and met Rob. Rob immediately impressed me as be "above board", honest and genuinely caring about his customer. Rob was/is extremely knowledgeable and believes in his product and WILL NOT try to sell you something you don't want just to make a sale. My long distance purchasing experience which lasted about 2 weeks was a great experience mostly done through phone calls and emails. I live in north central Indiana and Rob made my 420 mile trip worth every mile. Rob will not ever do you wrong and takes your "buying Experience" personal. I give Rob 5 STARS! I guarantee my next Harley will come from Rob at Columbia HD regardless of travel distance! Thank you Rob! It's an honor to be part of your Harley family! "
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By: Bob Monticello, IN
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"my purchase started when i was looking at cycletrader.com i found a 2007 ultra classic in the very color that i wanted, i had looked at another 2007 in the same color at another dealer and they wanted 5000.00 more than harley davidson of columbia for the exact same bike theirs had more miles i called h-d of columbia and talked to bud murphy we got everything set up for me to come pick it up the following day which was on a sunday. i drove 5 hours to the dealership when we got there bud made us feel like we had known him for years, he went over everything on the bike...it was a great experience. i have bought many many cars and a few bikes but have never been treated as good as i was that day at this dealer, thanks guys! and if i ever need another one i will make the journey back over to see ya'll again!"
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By: kevin weaverville, NC
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"I recently bought a 2011 Heritage from HD of Columbia. I had been to numerous other dealers in the area including the one closer to my home only to get quoted ambiguous figures and payment amounts. Terry, the salesman at Columbia, provided straight out the door pricing without these games. I live out of state and the financial end of the deal was just as professional and easy. These guys are top quality folks and I will ride the distant for service and parts purchases from them. And, I got a better deal on my Heritage than any other dealer could come close to. I am proud to wear my HD of Columbia t-shirt and will tell anyone who asks that I got the best deal in the TN / North AL area! Thanks again guys."
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By: Tim Harvest, AL
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"seen the bike i was looking for on chopper exchange, at your dealer"
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By: dave rittman, OH
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"what a great experience, found the bike i wanted online. contacted a salesperson. Rob was outstanding, answered all my questions, was very helpful with suggestions on excessories, steve in parts was very helpful. we made the ten hour drive to buy the bike. the whole experience was great. Rick even helped find a hotel for the nite. will highly recommend your dealer to everyone. thanks again for going above and beyond. Dave & Chris"
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By: Dave Rittman, OH
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"I bought my first bike from Rob. It has been over 2 months and no problems at all with the bike. All the staff was extremely nice and i feel i got a much better deal than anyone in my area could offer. I will gladly make another 3 hour drive to be treated the way my wife and i were treated. Thanx so much for your time and all the help you were in the transaction."
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By: David Somerset, KY
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"A nice ride south of Franklin to test ride one bike, but ended up buying another. With the attentive assistance of "C.J.", I found the bike I had hoped to find and received excellent customer service. I would definetely recommend "C.J." and the rest of his team for a great buying experience. The bang for your buck at this dealership is worth the drive.
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By: Larry Franklin, TN
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"I'm on a Final Road Trip before I get deployed to the middle east. I've been stopping at as many Harley dealerships as i can on my way, which is not so uncommon, just to see different stores, bikes, etc. At every store thus far, the employees and dealers have been friendly and welcoming and I've chatted with many of them and gone on my way, until this store. I walked in after driving some distance, and when I informed the dealer i was just looking around and picking up a poker chip, he said they didn't have any. Now, I'd heard before that not every dealership does it, so i wasn't surprised. What did upset me was the employee's demeanor and condescending attitude, as if I'd come in and had wasted his time. He began to inform that they "Were in it for the big bucks, not the little things." His whole attitude just made me angry and I ended up not wanting anything at all. I'm not naive as to think that Harley isn't a business, but people also buy the bikes for the experiences that go along with it, on and off the road. So, I'm sorry that I was wasting your time pulling over to visit. I know I was keeping you from "making the big bucks" being as I was the only customer at the time. I'll be sure to just keep driving past next time I travel through."
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By: Joshua Jacksonville, FL
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"CJ was a pleasure to do business with. Professional, friendly and cares about making the customer happy. You can't ask for much more than that. HD Columbia is a great place to do business .... or just stop by and hang !"
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By: Brooks Nashville, TN
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"I had the best experience at H-D of Columbia. My sales rep CJ was awesome! I had been looking for awhile and he was very patient with me and never pressured me. I got my dream bike and highly recommend you buy your Harley Davidson and accessories with this dealership. The parts dept also helped me with putting together my ride. Ronnie answered questions and did not treat me like I was ignorant. Overall I give this dealership a 5 star rating. Thank you all for making this the best buying experience I have ever been through."
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By: Jay Spring Hill, TN
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"Hello,
I purchased a 2011 Ultra Classic Last Sunday(traded in a 2007 Road Glide). I have had some really bad experiences with other dealers , but Rob, Bill, Ronnie and the crew at Columbia made this purchase the easiest by far.
I have never had any salesman or finance managers actually sit down and want you to know whats going on or what your signing, to most thats common sense, but we all know how "common" common sense is these days!
I have clocked 500 miles on my Ultra since last Sunday and I do not regret my purchase from Harley davidson of Columbia one bit.
Great People, Great product , and Great service!
Thanks!
"
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By: Tim Fayetteville, TN
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"I Actually bought my Bike a 2004 FXDI from Boswells. I needed rear peg mounts which are really hard to come by. I called Boswells, and their service Dept told me they were obsolete. I got hooked up with Ronnie at your store, and he got them for me, both sides. I also wanted a sundowner deep bucket with a 12 inch passenger seat. Same thing again everyone told me they didnt make them for Dyna. Ronnie had me one in two days. I am needing a quick detach windshield next, and I will be coming to Columbia to see Ronnie again. It is well worth the drive, to have someone who wants tohelp you out. I also want to say that the sales guys dont bother me, they let you shop, and if you ask they are more than glad to help out. I love the no pressure approach. Thanks for having a staff that knows people, and Bikes"
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By: Stacy Mcminnville, TN
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"If my wife is happy then I am very happy, She and I are both very very happy that Rob at Harley Davidson Columbia did his job and then some again and again. I bought my UG LTD-loved it, what a bike !!! but wife wanted a trike, so off to the HD-Columbia to make it happen. Rob was there (as always) and did what he does best, worked his magic and off we went with our HD trike and a smile on our faces. Rob, Bill, Ricky always listen, hear and do the right thing for their friends (aka customers) and it is our favorite HD place to be. Been to lots of other stores, we collect T-shirts, but if you want to keep it simple and make dreams a reality go see Rob.
Also, Robbie in the "gotta have this honey" department is awesome too, always friendly and helpful and smiling. Thanks for laughing with us Robbie, you make us happy too.
Thanks everyone at HD Columbia, we are triking the trails :)"
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By: Roger and Juanda Lobelville, TN
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"If my wife is happy then I am very happy, She and I are both very very happy that Rob at Harley Davidson Columbia did his job and then some again and again. I bought my UG LTD-loved it, what a bike !!! but wife wanted a trike, so off to the HD-Columbia to make it happen. Rob was there (as always) and did what he does best, worked his magic and off we went with our HD trike and a smile on our faces. Rob, Bill, Ricky always listen, hear and do the right thing for their friends (aka customers) and it is our favorite HD place to be. Been to lots of other stores, we collect T-shirts, but if you want to keep it simple and make dreams a reality go see Rob.
Also, Robbie in the "gotta have this honey" department is awesome too, always friendly and helpful and smiling. Thanks for laughing with us Robbie, you make us happy too.
Thanks everyone at HD Columbia, we are triking the trails :)"
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By: Roger and Juanda Lobelville, TN
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"I usually don't do these, but Rob Ruzicka went above and beyond my expectations from me walking in the door til I walked out owning my first 2012 TriGlide! He met every challenge I threw at him...I appreciate it and I can't wait to ride!! Thanks for everything, You made me smile!"
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By: JANIS PULASKI, TN
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"If you are looking to buy a Harley then Rob is the man. I hate the dealership BS that I got at other dealers who tried very hard to hide the additional charges associated with purchasing a new Harley and also wanted to over charge for things like the Prep Fee by about $500.00 and had the mysterious DOC Fee. It was like being in a car dealership with all of the games that they played. Rob shot me a straight out the door price via email that made sense with nothing hidden. If you are thinking of buying a Harley and don't like games or being overcharged then contact Rob and you will have a great experience that you can brag about to your friends who didn't go to Columbia. "
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By: Anonymous New Market, AL
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"I have to say I was very impressed with Rob (my salesman) and everyone else at Columbia Harley Davidson. They went way above and beyond what was necessary to make it possible for me to purchase the motorcycle of my dreams. I would sincerely like to thank them (especially Rob) for putting up with my constant calling, answering every question I had, and doing everything possible to make this happen. I will send anyone who wants a motorcycle to come see you guys and believe I will be bringing my wife there for some shopping some time soon.
Thanks again,
Brian "
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By: Brian Fayetteville, TN
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"I JUST BOUGHT MY 3RD BIKE FROM BUD, AND AS ALWAYS I AM VERY PLEASED WITH MY EXPERIENCE. I HAVE BEEN LUCKY ENOUGH TO OWN 4 HARLEY'S IN A SHORT PERIOD OF TIME AND 3 WERE BOUGHT FROM BUD. MY EXPERIENCE AT COLUMBIA HARLEY WAS GREAT I HAVE FINALLY BOUGHT THE BIKE I HAVE ALWAYS WANTED. MY CRIMSON RED ROAD GLIDE FITS ME, AND FITS THE RIDING MY WIFE AND I WANT TO DO. IF YOU ARE LOOKING FOR A GREAT EXPERIENCE WITH A GREAT SALESMAN CALL BUD AT COLUMBIA YOU WILL NOT BE UN HAPPY. I DON'T WANT TO FORGET ABOUT BILL AND THE REST OF THE CREW THERE THEY WERE ALL PATIENT AND WORKED WITH ME WHILE I WAS "LOOKING" FOR THE RIGHT BIKE. IT'S TIME NOW FOR ME TO RIDE MY GLIDE AND WATCH THE TIDE. ROLL TIDE ROLL. "
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By: Bill pleasant view, TN
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"Overall loved the bike i ended up with up sales staff shoot you straight and tell you the best way to go anf CJ done everything he could to keep us happy so i give everybody a 10"
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By: Anonymous White Bluff, TN
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"Happened upon a bike i was interested in via the internet. Made one phone call and 3 days later was riding my first harley. My salesman was Rob Ruzicka, and he was great. Im moving back to WI and if i am ever back in the area i will definitely stop by, thats how impressed i am with the service of this dealership. If you are a soldier stationed at Campbell make the hour drive to this dealership, it is worth it. They are all about treating us veterans right. Thanks again for everything.
Joshua Busch"
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By: Joshua Columbia, TN
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"My wife & I had a GoldWing for a while. When we sold it, we decided to look at Harleys because I had always wanted one. A friend told us about HD Columbia. I searched the inventory online and found some bikes I was interested. We drove to HD columbia one Saturday morning only to look. When we walked through the doors, we were met by Jon "Bubbie" Andre and were immediately impressed. He gave us his card, told us to look around and that he would check on us later because he didn't like to "hover". My wife really appreciated this as it gave us time to browse and talk between us two. In about fifteen minutes, Bubbie came over and asked if we had found anything or had any questions. We indeed had found the bikes that were online. Bubbie took us to each bike we liked, cranked each one and answered all questions that we asked about them. After deciding on a used 2006 HD Ultra Glide (Firefighter Edition), we sat down with Bubbie and gave him the necessary information to run credit/figures. He told us it would be a few minutes due to the volumn of customers in the store that morning. He then proceeded to direct us to nearby restaurants and allowed us time to go eat and again discuss our option in private. He told us he would call when he had some idea about what we were looking at finance wise. He did just that. After we finished our meal, we went back to the store and were again immediately met by Bubbie who by this time we considered "our" guy. He took us to the finance office where we were left in the great hands of Bill Isom. Bill was not only very effecient but was extremely friendly. He got us in and out with no trouble and once again all question were answered. Upon leaving the finance office, Bubbie met us to see if we had any further concerns and to tell us to pick out T-shirts and put them on his account. We weren't able to take the bike that Saturday due to inclement weather but told him we would be back on Sunday to get it. He said he would have it detailed, gased and waiting. When we returned on Sunday, we felt like we were returning home. Smiles and hellos from everyone in the store! Bubbie was true to his word and before we left, he took me outside and went over every detail about my bike. I rode home a very happy and satisfied man. My wife is telling everyone we know that if you're looking for a bike, new or used, HD Columbia is the place to go. She says to ask for "Bubbie". Thanks for everything HD Columbia!!!!!!! "
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By: Michael Elkmont, AL
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"I worked with Bud at your Dealership. He was very informative and knowledgeable about his product. He made me feel very comfortable, while letting it be my timeframe on the decision to purchase. I would recommend Bud to anyone, looking for a knowledgeable , conversational and experienced sales person. Your Dealership had the best Pre-owned inventory in the Nashville area..."
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By: John Franklin, TN
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"Jon did a great job, I feel he worked hard to get the best
deal for me. If I ever trade again I will go back there."
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By: Tullahoma , TN
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"John sold me a 2009 Fat Boy and the entire event was very pleasurable"
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By: Eric Athens, AL
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"BILL, RONNIE, AND JON WERE ALL HELPFUL AND NICE TO DEAL WITH -- THANKS"
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By: JIM MT PLEASANT, TN
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"Jon Andre was the best! The whole experience was great. Bike (2007 FLSTN) was priced right. No hidden cost. Thanks so much!"
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By: Joanne Tuscaloosa, AL
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"went looking for bike for about a month .Last shop i went in was H-D of Columbia. Twenty feet inside the door a young fellow said can I help you. Talked right new more about bikes than me told him what I had seen ,so he showed me what i wanted and bought 2004 lowrider. So if your looking dont leave Columbia H-D of columbia and ask for JON . treated right in ever way even down to loading it up and tieng it down thank you all from the acc lady to baby huey. If i need somthing this is were I will return. james [andy] sanders"
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By: james columbia tn, TN
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"I have looked all over middle TN for over 2yrs before I was steered in the right direction to the dealership in Columbia TN.
I visited a couple times was never pressured was able to test ride any and all that I wonted(and did). John (Bubby) was honest and on hand even after hours to make sure I was and am 100% satisfied with my very first Harley after owning OTHER bikes for over 30yrs. I am very satisfied and would recommend, and have , to anyone interested in buying the best bikes in the world. BRAVO Zulu team Harley at Columbia TN. "
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By: Chad Smryna, TN
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"We were real pleased with our experience here. They were very helpful in helping us find exactly what we could afford and what we were looking for. Thanks to Jon Andre, Bud Muffey and Ronnie Tomlin"
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By: Michael Harvest, AL
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"john(bubby) andre, and ron seemed realistically concerned about my wishes for a bike. bubby didn't push, but gave me all the time to ride the bike before i made the decision. bubby and ron are a great asset to the columbia store and will do whatever they can to help you out. i've been in the store many times in the past few years, but never received the service and attention these two fellas rendered. 5 stars to these 2 great guys! tom"
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By: tom lewisburg, TN
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"jon,bill,ronny did a great job on helping me with my new street glide at a price that worked for me good job yall thinks gene"
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By: gene danville , AL
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"Everyone there was great including Bud Murphy. Bud also did a good job going over the operation of the bike and loading it. I am moving up to a bigger bike and I ride my bike instead of trailering it so wasn't familiar with securing it.
Only concerns were the large added fee and it took forever for me to get the glue off the mirror from the insurance sticker. Other than that, everyone was friendly, attentive, and I would recommend your dealership.
I do need a Columbia, TN, HD shot glass and forgot to pick one up. I collect them and have over 200 from places I have been. Would be willing to pay for shipping if someone could send me one. "
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By: Bill Quapaw, OK
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"If you want a deal on a Harley, go see Bubby and Bill just bought a new Merlot Street Glide (103) and LOVE IT!!!!!!!!"
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By: Tony Nashville, TN
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"After 2 years of wanting a Harley and then 2 weeks of deciding exactly which model, I purchased my first Harley here in 2005, an '05 Heritage Classic and loved riding it. I purchased all of my accessories and had it serviced here. When I decided to upgrade I came back and just bought a 2010 Ultra Classic. Jon Andre was great. He took a lot of time with me as I looked over their available inventory and finally settled on a bike. Bill gave me a great deal ,Jon went over the details of the new bike and we talked about accessories with Steve in Parts. I definitely recommend H-D of Columbia as the place to go to purchase a Harley."
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By: Daniel Columbia, TN
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"My first Harley was just delivered today! After thinking about buying a Harley and window shopping for two years, the team at Columbia HD made all the difference. Jon Andre in Sales is terrific -- he provided all the information I needed and gave me time to make my decision without any pressure. And he also called today after Ted delivered my bike to make sure I was happy with everything. He provides great customer service, as does everyone at this dealership. Ricky, Bill, Ronnie, Rob and Ted all played a part in my purchase and gave this first-time rider an extra oomph of confidence. Bottom line is that everyone here cares that you have a great riding experience and they give you the education or guidance you need to make that happen. I can't wait to stop by again soon and drive my fabulous bike into the parking lot :) Thanks to all of you at Columbia HD for getting my Harley experience started! "
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By: Sandy Nashville, TN
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""It's not what happens to you, but how you react to it that matters." quote by Epictetus. What happens when you drive 1000 miles round trip to buy a used Ultra only to ride a few miles and land in the shop with mechanical issues? Expect a fight? File a BBB complaint? Curse and kick the dog? Or that the dealer takes the used Ultra back with full trade in value, gives you a great deal on a 2011 Ultra Limited and then buys you dinner!?!
Bill Isom and his team at Columbia H-D absolutely understand what customer service really means. Upon hearing that we were having issues, Bill contacts me very quickly with a straight forward, more than fair deal! My wife commented "Are all Harley dealers this friendly and service oriented?" Sadly, no, but I give double thumbs up to these guys. Personal service, quick response, fair deals, NO BS, just damn good folks. Yes, they are a business not a charity, but a business that knows how to deal with customer issues, actually cares about customer satisfaction, and treat folks like they want to be treated. That is integrity and it is refreshing to see a dealer do the right thing not what they had the right to do. One thousand miles is not too far to go for this type of service.
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By: Joe Woodleaf, NC
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"I had been by the dealership several times as a place to ride and hang out and see what is new or to get a T shirt. I always notice the large selection of bikes, anything that you could want. I also get asked if I need help with anything, and I reply just Looking. Untill recently I looked at an Ultra Classic Screaming eagle that I could not stop looking at. I got great help from Bubie (Jon) that answered my questions promptly and if he did not know he found out the answer quickly. He was not pushy, gave me great service and during my purchase of this bike kept me informed on the progress of everything. Got me into service for some additional work so fast that they were finished as quick as Bill was with the paper work. I was very impressed with the whole experience. Great job Jon (Bubie)"
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By: Jim Murfreesboro, TN
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"Thanks to Bud for spending a bunch of time and sharing a wealth of knowledge in helping me choose my first Harley. He even let me sit on his own personal bike just to get the feel of a different set up. Robbie was helpful and friendly when it came time to pick a helmet too. I visited some other HD dealerships, but none had the selection of pre-owned bikes that Columbia HD has."
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By: Todd Huntsville, AL
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"I was actually on the to another dealership when I drove by Columbia HD. This was my third dealership to visit. The prices were lower than the other big dealership, but that was not the determining factor - it was way I was treated.
Bubie did a GREAT job of making me feel welcome as I asked a multitude of questions.
Thanks to everyone at Columbia HD.
My next bike - I'm buying from Columbia HD and Bubie.
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By: Anonymous Columbia, TN
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"Very good and friendly customer service. John was getting me the bike ready that I wanted to purchase, did all the paperwork, explained the bike to me and answered all my questions in a professional manner. You feel as a valued costumer here. Will try to get all the required service done at HD Columbia in the future. "
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By: Stefan Madison, AL
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"Bought Used 2008 Ultra Classic Screamin' Eagle. Took Greyhound from Orlando to Columbia to pick up. Very happy with SMOOTH transaction. In and out of dealership in little over 1 hr. Thanks to Derek and Ricky! It was worth the trip out of town to deal with Columbia HD."
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By: John Orlando, FL
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"The staff here is top of the line in customer courtesy and professionalism! Outstanding experience and I will definately drive the extra distance to visit with the staff!"
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By: Jonathan Huntsville, AL
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"We have bought 3 bikes now from Columbia. Rob (our salesman) always shoots straight and gives us the best deal available and is always smiling and friendly and follows up to make sure we are happy with everything. He gets my best salesman award! Ronnie in the parts dept. always makes sure you have exactly what you need and goes over and above to make sure that happens. Thank you guys for making my latest purchase 2010 street glide perfect!
Puddin
Hellfighters M/M"
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By: Puddin Henagar, AL
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"Bud did an excellant job and I was impressed with the sales team. The lady in the Motorclothes dept was friendly. The only problem I had was that owner walked by several times and didnt say hello or asked how my experience was going nothing. I felt that was out of place. Other than that id recommend Columbia to friends. "
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By: Steven Huntsville, AL
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"I have bought three bikes from Bud Murphy. One at cool springs when he was up there and two from the dealer in Nashville when he was there. When I went back to Nashville to do some trading "that" dealer in Nashville told me that Bud had moved to Texas and wasn't there anymore. Well imagine my surprise when I walked in last week and there was Bud. I asked him when he moved back and of course he had no idea what I was talking about. LOL!!! That showed me the integrity of the OTHER dealer. Bud is the best guy I've dealt with on bikes and when it comes time for that next FLHTCU you can bet your bottom dollar it will be from Bud who is now in Columbia H-D. "
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By: Anonymous TN
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"Columbia HD is great - This is the 2nd bike I have purchased and both times they were awesome to deal with. They don't beat around and give you up front deals. Bill and his staff do a good job and their service is what made me buy another bike the 2nd time around. Rob R. is a good sales person he provides the answers for what you are looking for in a bike and steers you to the steel horse you need.
Thanks
Mike K"
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By: Michael Spring Hill, TN
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"I'm very pleased with my experience at Columbia. Bud was awesome to work with and treated me well. I was pleased with the service at the parts counter.
I have already recommended these guys to several friends.
I live a good distance away and resolved to order from here rather than drive to my local HD.
You can buy a bike at a lot of places. I didn't purchase a motorcycle, I purchased this level of service and the bike came with it. Good job guys, I'm a believer!"
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By: Gary Newville, AL
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"i was very impressed with the selection and overall price on the bikes but i think i was most impressed with the salesman himself.His knoledge of the inventory and what my needs and price range were and never once attempted to sale me something i did not need or couldnt afford.I look foward to going back for future needs for my bike and possible another bike in the future they have a customer for life in me."
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By: Kevin Leoma, TN
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"To the team @ Columbia HD
especially Bud, Derek. Bill. Johnny
Thanks for the awesome experience of buying the exact bike we were looking for. Visited several HD dealers in the surrounding area, including the one in my own town, would rather drive the extra miles to see Bud & team in Columbia.You definitely have our business. You guys really know how to treat your customers,now a days that's hard to come by. We REALLY love our new Ultra Classic !!!!! thanks again Bud & see ya soon!! you are the BEST!!!!!! "
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By: Lou Ann & Gary harvest, AL
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"dealt with bud.It was really great,got what i wanted and at a great price.receptionist at the store was awsome as well.will be back for more."
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By: barry mt.juliet, TN
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"dealt with bud.It was really great,got what i wanted and at a great price.receptionist at the store was awsome as well.will be back for more."
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By: barry mt.juliet, TN
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"I can not say enough about Columbia HD and it's staff. My sales Associate was C. J. Jackson and he made my experience by far the best buying experience I have ever had. This was my first bike and I was treated kindness and respect. I called other dealerships and was treated like a waste of time. By the time I called C. J. I was sure that I could not get a bike. C. J. listened to what I needed to fit my budget and instead of brushing me off or trying to get me to agree to different terms, he said alright let's find a bike for you. And that is exactly what he did. My bike, on my terms, with absolutely no bull. I can not find the words to express my gratitude toward C. J. and the rest of the Columbia HD crew. Thank you all so very much for making a dream come true for me. Thank You."
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By: Mike Florence, AL
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"Ricky, Derek, and Bill made my firest Harley purchase flawless. They were patient and listened to my needs and are an AWESOME team to work with when buying a bike. I look forward to a continued relationship with them for all my riding needs."
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By: Sam Nolensville , TN
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"Bud provided us with excellent service without making me feel pressured into a sale. He was very knowledgable and was able to answer all my questions. I would gladly make another purchase from Bud and Columbia Harley Davidson. I also bought a few things in the merchandise area and the lady there was also very helpful and friendly. "
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By: David spring hill, TN
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"Hey Ricky: I like my Fat Boy real well I took a little ride the night I got home and rode some the next day and I like it real well. I checked dealers within about 400 mile radius and you gave me the best deal. I will tell everyone I talk to about your dealership. Thanks John"
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By: John Olive Hill, KY
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" What a wonderful experience Bud Murphy made in buying my bike at HD of Columbia. It was my first visit to the store and everyone made me feel as though I belonged there. So Glad I got off my ass and went to see Bill. Thanks again Bud, Steven, Bill for you great customer service and hospitality."
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By: Kevin Columbia, TN
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"Made it home with a Safe Smooth Ride!!! Want to let everyone know how wonderful this dealership is!!! Huge Thanks to Derek for being soooo patient with us while we narrowed our selection down, and Bill for putting up with our numerous phone calls throughout the week. These are Great Guys to deal with. And thought it was very Awesome of Ricky to go out of his way to chat with us and listen to our opinions. Great, Great, Great Dealership!!! Wish we lived closer than 5 hours to hang out with all of them more. Thank you again for the great service you provided. We have already been spreading the word of the great bikes and customer service we received. See ya this Summer and Fall!!! "
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By: Mark & Amy Bicknell, IN
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"Thanks for my 1st Harley and Rob Ruzicka is the greatest salesman I have ever delt with be it a car or motorcycle. And that sweetie in the acc. department was great.
Thanks Guys"
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By: Ray Franklin, TN
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"The entire purchasing experience was wonderful. They let me test ride the bike on a longer ride than any other dealer I've visited and when I decided to purchase they worked with me via phone and finalized the deal that way. Once I purchased they even offered to deliver the bike and I live two hours away.
All in all it was a great experience and you can tell these guys not only sell bikes but they ride and they treat you like a friend not a customer"
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By: Rob decatur, AL
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"I would like to say that Derek Wright, did a very fine job in helping me with my selection of my Ultra Classic. I came in on Friday, and he said that it was his first day on the job. He will be a asset to your business. Very friendly, and helpful. I will tell my friends about you business, and it is very much worth the ride to come take a look. Thanks very much!"
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By: Harry Decatur, AL
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"Hey just wanted to let you guys know how awesome my new bike is. I looked for a good while and came to HD of Columbia last weekend and met Bud Murphy. He guided me to the right bike for the kind of riding I was planning on doing and he was spot on. Came back about a week later and bought the bike of my dreams. Can't give enough thanks to Bud,Bill,and the whole gang for making me feel right at home. If you want to deal with the real deal go see the gang in Columbia. "
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By: Anonymous AL
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"Bud was fantastic and extremely helpful!! "
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By: Gina Clarksville, TN
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"I bought my first HD from Columbia HD and i love it. Thanks to Rob for all his help, he treated me like a brother. I love my Streetbob. thanks again Rob, you ROCK!!"
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By: Danny Spring Hill, TN
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"Take it from ME! if your looking for a GREAT! DEAL! on a New or Pre-Owned HD, You Better Not Over Look Columbia Harley Davidson, I went there to Buy a Pre-Owned Bike and they made me Such A GREAT! DEAL! on a New Bike Like I was Looking for that I Just Could Not Pass it Up, And Believe me I Looked at all the HD Dealers in Alabama, The Sales People Treat you like they have known you all your life, and it does not matter if your looking for New or Pre-Owned they treat you with the same Great Respect, No Pressure!! and they will go Out of there Way to get you on the Bike of Your Choice. And it does not end there, The Service you will get after the Sale is 2nd to None. So If Your Looking for a New or Pre-Owned HD, Give the Folks at Columbia Harley Davidson A Shot before you Buy anywhere else, I am here to tell you YOU WILL NOT BE SORRY!!, Great Sales People, Great Service, Bill Tidwell Vinemont Alabama "
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By: Billy Vinemont, AL
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"I just purchased a preowned street bob from you guys . Couldnt have made a better choice she is a great bike plenty of power great ride . Takes me and the wife every where we want to go no problem . Thanks to all especialy Terry my salesman also all the guys in the service dept. My added parts look outstanding on my bob . thanks fred bell"
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By: russell (fred) pulaski, TN
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"I was kind of hesitant about buying a new bike but knew that if I did it would be a HD. I came in and was greeted and treated like a friend by the sales rep. I felt so comfortable at the Columbia dealership that I purchase a 2011 Road King Classic before leaving the showroom. All of the employees I have dealt with have been very helpful and pleasant to deal with. I will make a point to do all my future biking business with Harley Davidson of Columbia Tennessee."
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By: Craig Columbia, TN
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"Bought bike#3 at Columbia HD! Thinks again Guys"
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By: Greg Linden, TN
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"Great please To Buy A Bike
Thanks!"
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By: David Woodstock, GA
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By: Gary Murfreesboro, TN
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"I purchased parts for my Harley Davidson from these guys. They went above and beyond for me. They even met me half way to pick them up!!! Now that is service. Keep up the great job folks and THANK YOU FOR ALL YOU DO!!!"
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By: CHAD Athens , AL
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"Bought my very first Harley Davidson From Columbia. The sales staff worked with me to find the right bike for me. The guys and gals not only treated me with respect as a cusotmer, they treated me like a friend. That in itself made Columbia Harley Davidson the place i purchased my first harley, and that's where i will go for my next Harley. "
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By: Chris Columbia, TN
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"Great job. You had the only black SuperGlide Custom in the area. After traveling to Columbia from Memphis, you guys got me in, showed me around, did the paperwork, loaded my bike and had me back on the road in good time. Thanks a lot and I look forward to my next visit. I will plan to look around and see more of your great shop. "
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By: Marvin Memphis, TN
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"Not knowing what to expect I walked into Columbia Harley looking to purchase my first bike, i had already been to my local dealership so I drove to Columbia. I walked in and looked around and met Rob Ruzicka, He was a no pressure laid back easy going guy and made me a deal on an 08 road king that was wayyyy less than i had seen at any other dealership. In the future columbia will be the only place I deal with. Thanks a ton "
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By: Scotty clarksville, TN
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"Here's a big thanks to Rob, Neal, and everyone else at Columbia HD! I've been passively shopping and planning for my dream Harley for a year or so, waiting for "the one." I've visited several dealers, testing the waters, so to speak. The service I received from Rob was head-and-shoulders above the rest. Most of the deal was worked out over the phone, and I made the decision to ride up and pull the trigger. After a test ride, I knew this was it! Due to Rob's help, and Columbia HD's great deal, I am very pleased to say I'm riding my dream Harley. Everything about this purchase was not only easy, but well above my expectations. Columbia HD has definitely earned my future business...thanks again!"
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By: Justin Huntsville, AL
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"after 3 years of looking and saving i bought my dream bike. came in to buy a 2010 heritage, test drove it while they were pulling it out i seen a 2008 heritage with a 1000 miles on it .anniversy edition even.
so i test drove it, and loved it, bought it, cant say how much ROB RUZICKA helped, he s the best thanks rob.
i wish our local h-d dealer was as easy to work with"
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By: brad athens, AL
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"The employees at Columbia HD made me feel at home as soon as I walked in the door. The purchase of my bike was smooth and fast with NO pressure. I feel like I have made some new freinds at columbia HD. GREAT PEOPLE. Thanks Terry & Neal "
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By: pat lewisburg, TN
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" Came home with an '09 Street Glide two days ago after excellent customer service by Neal Hickman. Then
decided to drive back today and get the one we really wanted. Bill Isom went the extra mile today to see that we were happy with our purchase. Personal service and personality characterize the H-D of Columbia. It's a big bike store with small bike shop service."
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By: Neal Birmingham, AL
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" Thanks, I wish all my dealings were as easy !"
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By: Greg Linden, TN
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"I just bought my third harley (2009 Ultra) and my first from Columbia Harley. It was a great experience. No pressure what so ever when you walk in. However, when I decided I was ready to move the next level of purchasing a bike, they were there to answer questions and provide information. Very laid back approach, which I like, but you knew they were interested in helping you and made you feel important. I have recommended them to others and hope to one day buy another bike from them. Very friendly and likeable group."
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By: Anonymous Lebanon, TN
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"I am so glad I stopped at hd of Columbia and talked to Rob Ruzicka,he spent quit a bit of time with me helping me find the right bike for me. an 09 street glide. Thanks rob,i love the bike."
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By: Anonymous lewisburg, TN
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"neal and terri were the best.plan to buy next spring and give the fatboy i just got to my son.i would not buy anywhere but hd of columbia.they were great thanks steve guffey al."
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By: steve scottsboro, AL
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"I visited HD of Columbia on 4/20/09. Phil one of the sales persons and I talked about the new building . I told him it looked great, he ask if I was looking for a new bike, I said I was and told him what I wanted.I did not see one on the floor. He went and found a flashlight and took my wife and I into the back and looked at a new 09 Ultra Classic in the box. He said they would have it on the floor by the 25th . I went back that Saturday and traded for the 09 Ultra. I have bought and traded motorcycles over the last 30 years I never had a better experience. "
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By: Ronnie Shelbyville, TN
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"neal&mike made us feel right home in their store that had a lot to do with the purchase of our new ultra classic ,hope to see you at the grand opening ride safe"
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By: rickey&vivian madison, MD
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"OMG, What can I say that hasn't already been said. My husband and I traveled from Frankfort KY to Columbia one Saturday looking to find a new 2009 Tri-Glide. And there it was, a red one... Well, as much as Terry and Neil tried giving me a good deal on the red one, I had my heart set on a black one and about 3 weeks later, I was back in Columbia bringing my new Black Tri-Glide home to Kentucky. Everyone was wonderful, did most of the transactions electronically, it was a great experience. Will be riding down to visit this summer for sure."
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By: Edwinna Frankfort, KY
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"Went around and shopped other dealers one Saturday and ended up back where I started at HD OF COLUMBIA.I bought a 09 STREET GLIDE.Terry my salesman,Neal,Bill, and even the guys in the shop had my rineharts,download,and air cleaner installed and I was riding in 4 hours from the start of the transaction.I WOULD LIKE TO THANK ALL YOU GUYS FOR THE COURTESY YOU EXTENDED TO ME AND YOUR PATIENCE.FINALLY ROLLIN!!"
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By: Joe columbia, TN
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"Visited the new store Saturday & really liked it. Am impressed with everything you've done "green"! Your stock of bikes was good & although I'm not needing a new bike the salesman was very nice and personable. Only bought a little hat but sales associates were very friendly, helpful and cheerful. Good luck! Keep up the good work!"
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By: Deborah Florence, AL
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"I bought my brand new XL1200 Low Sportster from Terry at the dealership. It was "THE BEST TREATMENT" I have ever received from any HD dealership. I will not buy anywhere else because I got a deal and there were no games, no haggling, just, "What will get it out the door?" and I got in my car and drove from Huntsville, AL to Columbia, TN and I was not let down. The deal was made from the telephone and when I got to Columbia, there were no surprises, it was just what I was told prior to driving up there. I always tell my friends about these guys in Columbia and I always will. I got 1st class treatment and I got exactly what I had been looking for. They are #1 in my book and I have no reason to ever buy anywhere else, these guys "got it going on" and they "get r done!" I love Columbia Harley Davidson and you will too if you give them a chance. Sam I Am from Huntsville, Alabam"
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By: Sam Huntsville, AL
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" Very pleased with my 2003 anniversary softail. Terry Darnell & Neal Hickman made it all go very well from financing to insurance. Look forward to the opening of the new store."
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By: james shelbyville, TN
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"I'm loving my 2008 Ultra Classic. Y'all made the entire buying experience very easy, including giving me more for my trade then any other dealer in Middle Tennessee. I wish you continued success at your new facility."
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By: Jim Spring Hill, TN
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"Great buying experience. Neil and Terry were great to deal with. By far the friendliest and most professional staff I've dealt with at any Harley Dealership. They had just the Fatboy I was looking for at the deal I wanted. When it's time to buy again, this will be my dealership. "
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By: Mike Lexington, TN
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"What can I say, theres no need to go anywhere else, Terry and Neil took care of me from the beginning, from internet to financing, a job well done guys, thanks for everything."
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By: Kevin Hohenwald, TN
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"Terry and Neal are awesome when it comes to customer satisfaction. This is the first bike I have purchased in many years and the whole staff at Columbia HD made it an enjoyable experience. I have had my new bike for 3 weeks and have over 800 miles on it. WHAT A BEAUTIFUL RIDE! Thanks to all of you at Columbia HD. Keep up the great work!!!!"
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By: Jeff Hohenwald, TN
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"Great bunch of people at Columbia HD, I feel like family everytime I stop in. This is the 3rd bike I've bought from them, and will look forward to buying from them again."
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By: Stanley Summertown, TN
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"Since buying my Lowrider, every time I walk through the door I'm greeted by Terry and Neal. If Bill's not busy, he takes time to stop and chat with me also. Just a great bunch of guys. And Stephen, in Parts is always very helpful with anything I need to order. They guys in Service always ask how my bike is doing and if I'm enjoying it. Just a great bunch to deal with!!"
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By: Donna Spring Hill, TN
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" Love the bike and Terry was great at sales. Moose and Tommy have taken great care when working on the bike and treat it like their own. Great experience and will definately buy from rhem again. Thanks"
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By: Stanley Summertown, TN
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"We just bought our 2003 Anniversary Electra Glide from H-D of Columbia. We were on our way to another dealer and stopped in to do some comparison shopping and we never made it to the other dealer! We were treated great and loved our experience. We will definitely spread the word."
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By: Dee and Julie Trinity, AZ
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"I just recently bought my second Screaming Eagle from HD Columbia. Bill Isom and his staff are second to no one. They treat you just like you are family. Terri in Motorclothes is the best associate that my wife and I have ever delt with in the whole country. Terri goes outof her way to help you. Moose and Tommy in Service treat your bike as if were their own. OH, Craig will give you what you ask for,the keys. There is no other Dealership in the county that can compare to HD of COLUMBIA. Guys you truly are the BEST."
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By: Rusty Birmingham, AL
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"Just want to say to the entire crew there, your all a class act! I sincerely want to thank everyone from Terri out front, to the two guys that made owning my very own Harley Davidson Electra Glide Ultra Classic a reality! Thank you Terry Darnell and Craig Collins, you guys and gals at Columbia HD ROCK!"
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By: John Lewisburg, TN
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"Harley Davidson of Columbia truly treats you with respect, before and after the sale. Bill Isom wants to make sure that you get the bike that you came after. I will never buy a bike ANYWHERE ELSE. Terri in Motorclothes goes way out of her way every time I call or come by the store to help me with my needs. If they do not have what I am looking for, she will find it on the computer. Harley Davidson of Columbia will always be the Dealership for my wife and I. They really care and it shows, from the minute you walk in to the minute you leave, sales to service. "
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By: Rusty Birmingham, LA
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"My home away from home! I spend as much time as I can at the shop. Great people and great times! I feel like it's my shop while I am there - the atmosphere is fun and I enjoy talking to all the guys and girls.I have learned alot spending time with the mechanics, Moose and Tommy, are always ready to answer my questions and teach me something about my bike I don't know. Terri O. in parts is always there to look stuff up for me and Terri C. shows me the new products each time I walk in the door. Bill, Craig, Terry, and Neal all helped with my lastest fatboy purchase. What can I say - SOMETIMES IT'S NOT THE JOURNEY BUT THE FRIENDS YOU MEET ALONG THE WAY!!!!!!"
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By: Amy Columbia, TN
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By: Jerry Cornersville, TN
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"Bill and His Team make you feel like you are the Most Important Person around when you visit their Dealership.
It makes the drive fron Hermitage worth every mile!
Thanks Bill!
Randy Johnson"
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By: Randy Hermitage, TN
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By: Jarrod Summertown, TN
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"I can't say enough about my experience with Harley Davidson of Columbia. I stopped by on my lunch hour, took my wife by the dealership after work (had to get her input)and drove home on an 100th anniversary ultra classic! I must say that we were treated exceptionally well. Treating customers as they want to be treated is the culture at this dealership. "
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By: Anonymous Lawrenceburg, TN
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"This is one of the only dealerships I've ever been to that treats my bike like it was there own. I enjoy doing business with them."
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By: Anonymous SPRING HILL, TN
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